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Contract not specifiedalgierson-site
Salary
Salaire non communiqué
Experience
4 mois et plus
Posted
1 day ago
The role
MDN Express is looking for an order confirmer in Algiers for its sales activity. You will call customers to validate each order (product, address, quantity, price and delivery) and answer their questions about lead times and conditions. You will keep order statuses up to date in the tracking platform and follow up with customers who cannot be reached or are hesitant. Finally, you will correct any incorrect information before shipping in order to limit cancellations.
What we expect
→Baccalaureate level minimum
→Experience in a call center, e-commerce or customer service is a plus
→Motivated beginners accepted
→Excellent speaking skills in Algerian Arabic dialect and in French
→Pleasant voice, good listening skills and persuasive ability
Skills
Order takingCall centre adviceCustomer serviceOrder trackingCustomer follow-upArabe dialectalFrançais
The job's criteria
Your match score is computed on these and nothing else.
Algiers (whole wilaya) · important4+ years of experience · important
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