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IT Technician or Engineer in Constantine
cdiconstantineon-site
Salary
Salaire non communiqué
Experience
Débutant accepté
Posted
2 days ago
The role
CanalDesk is recruiting an IT technician or engineer on a permanent contract (CDI) in Constantine, open to entry-level candidates. The role involves providing first-level support by phone or email, in French and sometimes in English. The successful candidate carries out remote troubleshooting, identifies the right solution and supports the customer until the problem is resolved. They log incidents, escalate unresolved cases to the next level and suggest improvements to procedures.
What we expect
→Bachelor's degree (Licence) in information technology, computer science or an equivalent field
→Entry-level candidates accepted, helpdesk experience is an asset
→Good written and spoken French, English is a plus
→Strong customer communication skills
→Ability to diagnose common faults
Skills
IT supportDépannage à distanceWindows 10 et 11Office 365Réseaux IPStockage NASMachines virtuelles
The job's criteria
Your match score is computed on these and nothing else.
Constantine (whole wilaya) · important
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