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Junior Call Center Advisor in Algiers

◆ 0% transparency
cdialgierson-site
Salary
Salaire non communiqué
Experience
3 à 5 ans
Posted
2 days ago

The role

Al Salam Bank is recruiting a junior call center advisor in Algiers, on a permanent contract. The role involves handling inbound and outbound customer calls, providing information tailored to customers' needs, and managing complaints to maintain customer satisfaction. The successful candidate will also update customer databases, follow up on files, and work with other departments to improve service quality. The company offers continuing training and career development opportunities, as well as a salary and social benefits.

What we expect

→Bac+5 level degree, Master 2 or engineering degree, or equivalent
→Three to five years of experience as a call center advisor or in a similar role
→Excellent spoken and written communication skills in French
→Ability to manage stress and work in a team

Skills

Call centre adviceCustomer relationsComplaint handlingBases de données clientsOffice softwareCommunication skills

The job's criteria

Your match score is computed on these and nothing else.

3+ years of experience · importantAlgiers (whole wilaya) · important