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Customer Relations Officer in Oran
cddoranon-site
Salary
Salaire non communiqué
Experience
3 à 10 ans
Posted
1 day ago
The role
SIM Logistique is recruiting two customer relations officers in Oran on fixed-term contracts (CDD), with possible renewal based on performance. The role involves following up with customers to maintain their satisfaction and loyalty. You will identify their needs, propose suitable solutions and handle complaints quickly. You will take part in commercial negotiation, portfolio development and the production of regular activity reports. The position is aimed at someone already experienced in a similar role.
What we expect
→Bachelor's degree (Bac+3), Master 2 or Bac+5, or equivalent vocational training
→Between 3 and 10 years of experience in sales, technical sales or customer service
→Very good oral and written communication skills in French
→Command of Arabic is an asset
→Customer focus, good listening skills and team spirit
→Autonomy, rigor and organizational skills
Skills
Customer relationsComplaint handlingNegotiationCRMReportingComputer literacy
The job's criteria
Your match score is computed on these and nothing else.
Oran (whole wilaya) · important3+ years of experience · important
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