← All jobs
Contract not specifiedoranon-site
Salary
Salaire non communiqué
Experience
Expérience en service client
Posted
7 days ago
The role
The Flex is hiring a French-speaking customer experience specialist in Oran to support travelers and property owners, from the first inquiry through to departure. You respond to requests by email, chat and phone, in both French and English. You help customers with booking and check-in, and resolve the issues they encounter using the company's internal property management system. You document your interactions, pass feedback on to the operations and technical teams, and spot opportunities to build customer loyalty. The organization works primarily remotely.
What we expect
→Command of French and English, written and spoken
→Proven customer service experience, ideally in hospitality, real estate or digital platforms
→Comfort with digital tools, notably PMS and CRM
→Strong interpersonal skills: listening, empathy and patience
→Good organizational skills and composure under pressure
Skills
Customer serviceSupport multicanalFrançaisAnglaisPMSCRMProblem solvingReport writing
The job's criteria
Your match score is computed on these and nothing else.
Oran (whole wilaya) · important
Similar jobs
N
Online Order Management Agent
NCDECO · Oran
Salaire non communiqué
R
Customer Relations Officer
Refratech · Oran
Salaire non communiqué
M
Business Development and Customer Relations Officer
Masqen · Oran
Salaire non communiqué
W
Customer Service Coordinator
World Medicine Limited Algeria · Oued Tlelat
Salaire non communiqué
S
Chargée Relation Clientèle
SIM LOGISTIQUE · Oran
Salaire non communiqué
M
Customer Relations Officer
Mizaniya Pay · Algiers
Salaire non communiqué